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Automation is one of those concepts that can mean different things to different organizations — and quite often, to different people in the same organization!
For the accountable care model to achieve its potential and purpose, hospitals need visibility beyond their walls to understand where and when patients are seeking health services, and how that access ultimately affects the bottom-line. However, many hospital executives would admit that that their organization’s road to accountable care has been bumpy rather than uplifting.
Maturity models have been a part of hospital environments for decades, such as those that aim to drive continuous improvement in process management, continuity of care, organizational design and learning, governance, risk management, compliance, and so on. However, an area that has not traditionally been part of the maturity model conversation — but needs to be part of the focus on today’s complex, rapidly-changing and resource-challenged healthcare landscape — is reporting.
Hospitals that generate information from their various systems and obtain it from third parties (e.g. post-acute care organizations), must recognize that data on its own has no context. It is raw material that can lead to faster and smarter decisions. But this only happens when hospitals know what questions to ask of the massive amount of data in their ecosystem — i.e. when they supply the right context — so that information can translate into intelligence.
As consumers, we all have experienced the frustration of getting financially “dinged” by various businesses. For example, banks and wireless companies are notorious for tacking on nebulous service charges. And since we do not want to send blood pressure levels surging, we will not explore the wild and weird world of airline carrier fees. Yet, as maddening as these surprise costs are, in terms of bottom-line dollar amounts they pale by comparison to what some vendors get away with in the B2B space. And unfortunately for hospitals, enterprise reporting consultants can be among the biggest culprits.
Shining a spotlight on MacGyver is not just an opportunity to take a sentimental journey down memory lane. It is to point out — with jarring, blatant, cheesy, in-your-face 1980’s-style bigness — that ordinary mortals need legitimate tools to achieve their professional objectives. Unless one is MacGyver, bent paper clips and chocolate do not get the job done.
MALVERN, PA — September 25, 2018 — Healthcare reporting firm Polaris Strategic Solutions announced today that it has entered into a sales partnership with healthcare IT consulting firm Innovative Consulting Group (ICG).
While each hospital has a unique culture, vision and community footprint, there is one thing that all hospital executives have in common: on today’s relentlessly fast-paced and constantly-changing healthcare landscape, they are ceaselessly bombarded with messaging about analytics, business intelligence and big data. And to make things even more challenging, executives are also constantly at-risk of being “unable to see the forest for the trees” due to obstacles such as silos that disconnect departments, spreadsheets that do not synchronize, and growing workloads that must be properly handled by fewer people.
Since 1918, Southwestern Vermont Medical Center (SVMC) has served generations of patients in Vermont, New York and Massachusetts. And throughout its celebrated history, SVMC has successfully adjusted and adapted to numerous changes on the healthcare landscape; everything from shifting demographics and patient populations, to new medical technologies and innovative approaches to care.
However, SVMC recognized that in order to continue fulfilling its promise of providing exceptional, convenient and affordable care, it had to address a crucial challenge that many hospitals across the country are facing with unprecedented intensity and urgency: as care moves from inpatient to outpatient settings and into the community, how must they refocus to meet the increasing need for resources outside hospital walls?
Population health management is a strategic approach designed to help ACO’s trade higher-cost acute care services for lower-cost care management, prevent patients with multiple risk factors from escalating to the high-cost category, and provide low-risk patients with convenient access to the services that they need most — and all while meeting prevailing clinical care standards, operational best practices, and compliance requirements.
